The Operating System for Telecom Compliance™

STIR/SHAKEN is a federally mandated call authentication framework that certifies the origin of phone calls to combat robocalls and caller ID spoofing. Under FCC rules, any provider that originates, terminates, or carries voice traffic on IP networks must implement STIR/SHAKEN. This includes VoIP providers, CLECs, ISPs with voice services, and CPaaS platforms. Non-compliant carriers risk being blocked by downstream networks.

Any telecommunications carrier that provides interstate telecommunications services to the public must file FCC Form 499. This includes VoIP providers (interconnected and non-interconnected), toll resellers, CLECs, IXCs, wireless carriers, and prepaid calling card providers. There is a de minimis exemption for companies with projected annual USF contributions under $10,000, but you still need to file a 499 Filer ID to claim the exemption.

The Robocall Mitigation Database (RMD) is maintained by USAC on behalf of the FCC. Every voice service provider that originates or carries telephone calls must register in the RMD and submit a Robocall Mitigation Plan (RMP). Failure to register means downstream carriers are required to block your traffic. Annual certification is required to maintain active RMD status.

An OCN (Operating Company Number) is the carrier identifier required for licensed carriers to participate in the US telecommunications network and to be recognized by other carriers for interconnection and routing. Obtaining one requires a properly registered entity, correct FCC registration, and supporting documentation that must be consistent across every record — inconsistencies are a common cause of rejection and delay. STIRSHAKEN.AI manages the entire OCN acquisition process on your behalf, from eligibility review through issuance and follow-up.

CPNI (Customer Proprietary Network Information) refers to data about a customer's telephone service — including call records, billing data, and usage patterns. Under 47 U.S.C. § 222, telecom providers must protect CPNI and file an annual certification with the FCC by March 1 each year, covering the prior calendar year. The certification must be signed by a company officer and submitted via the FCC's ECFS system.

Yes. To register with the FCC, obtain an FRN, file FCC Form 499, and obtain an OCN, you generally need a US-registered business entity and an EIN from the IRS. Foreign nationals can form a US LLC in states like Delaware, Wyoming, or Florida without being a US citizen. STIRSHAKEN.AI handles the complete US business formation package for international operators, including EIN via IRS Form SS-4 (which applies to foreign passport holders).

The full STIR/SHAKEN process — including RMD registration, OCN acquisition, STI-PA enrollment with iConnectiv, and Certificate Authority credentials — typically takes 6–12 weeks when starting from scratch. If you already have an OCN and FRN, the timeline can be compressed to 3–6 weeks. We track every milestone and keep you updated through your customer portal throughout the process.

Missing a USF filing deadline can result in USAC penalties, FCC enforcement actions, and in extreme cases, loss of your FRN. Late 499Q filings can also trigger audits for prior periods. STIRSHAKEN.AI's StirShield service monitors all your deadlines and files on your behalf — and if you've already missed a deadline, we can help you submit a corrected or amended filing to address the issue.

Absolutely. Many of our clients are small VoIP resellers, startup carriers, and new market entrants who need compliance support but don't have the budget or expertise for an in-house compliance team. We offer scalable service packages designed for operators at every stage — from brand-new entrants needing their first 499 Filer ID to established carriers managing multi-state compliance portfolios.

The exact documents depend on your specific services, but typically you'll need: a government-issued ID for business owners, your EIN letter from the IRS (or we'll help you get one), Articles of Incorporation or Organization, and any existing FCC filings you may have. Our application wizard guides you through exactly what's needed for your specific situation, and our team will tell you precisely what to gather during the onboarding call.