Privacy Policy

1. Introduction

This Privacy Policy describes how STIRSHAKEN.AI ("we", "us", "our") collects, uses, and protects information when you use our website and services. By using our services you consent to the practices described here.

2. Information We Collect

We collect information you provide directly (name, email, phone, company details, EIN, FRN, OCN, uploaded documents), information collected automatically (IP address, browser type, pages visited, cookies), and information from third parties involved in delivering compliance services.

3. How We Use Your Information

We use your information to provide and manage compliance services, prepare and submit regulatory filings on your behalf, communicate with you, process payments, maintain security, comply with legal obligations, and improve our services.

4. Legal Bases for Processing

Where applicable, we process personal data on the bases of contract performance, legitimate interests, consent, and compliance with legal obligations.

5. How We Share Information

We share information with regulatory bodies (FCC, USAC, NECA, state PUCs) as required to perform services, with service providers under confidentiality obligations, and as required by law. We do not sell your personal information.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal and regulatory record-keeping requirements, resolve disputes, and enforce agreements.

7. Data Security

We use administrative, technical, and physical safeguards including encryption in transit, access controls, and secure storage. No method of transmission is completely secure, but we work to protect your data.

8. Cookies & Tracking

We use essential cookies to operate the site and optional analytics cookies to understand usage. You can manage preferences via the cookie banner or your browser settings. See our Cookie Policy.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, to object to or restrict processing, and to withdraw consent. To exercise these rights, contact privacy@stirshaken.ai.

10. International Transfers

As a US-based provider serving international clients, your data may be transferred to and processed in the United States. We take steps to ensure appropriate safeguards for such transfers.

11. Children\u2019s Privacy

Our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect information from children.

12. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.

14. Contact Us

For privacy questions or requests, contact us at privacy@stirshaken.ai.